The Browngirl Experience

Privacy Policy

Effective Date: October 31, 2026

At The Browngirl Experience, we believe community begins with trust.

The Browngirl Experience is a love letter to Black womanhood—a space for connection, conversation, storytelling, creativity, and shared experiences.

We understand that when you share your information with us, you're trusting us to handle it responsibly.

This Privacy Policy explains what personal information we collect, how we use it, when we share it with service providers, and the choices you have regarding your information.

1. Information We Collect

We may collect personal information when you interact with The Browngirl Experience, including when you:

  • Complete a website form or join our mailing list.

  • Register for an event, workshop, or community experience.

  • Express interest in our products, programs, or services.

  • Purchase products or digital experiences.

  • Contact us directly.

  • Participate in community activities or provide feedback.

Depending on the interaction, this information may include:

Contact Information

  • First and last name

  • Email address

  • Phone number, when voluntarily provided

Interests and Preferences

  • Programs, events, and products you're interested in

  • How you learned about The Browngirl Experience

  • Communication preferences

Transaction Information

  • Products or services purchased

  • Order information and purchase history

  • Billing and shipping details when needed for purchases

Payments may be processed by third-party payment providers. We do not need to store complete payment card information in our customer relationship management system.

Technical Information

Our website and service providers may collect technical information such as IP addresses, browser information, website activity, and information collected through cookies or similar technologies.

The information collected depends on the features and tracking technologies enabled on our website.

2. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and requests.

  • Manage event and workshop registrations.

  • Provide requested products, services, or digital resources.

  • Communicate important information about registrations, purchases, and services.

  • Send newsletters, announcements, or promotional emails when you have opted in or when otherwise permitted by applicable law.

  • Understand community interests and improve our offerings.

  • Maintain customer records and improve our operations.

  • Protect our services, prevent misuse, and comply with applicable legal obligations.

We seek to collect only the information reasonably needed for these purposes.

3. Email Communications and Your Choices

When you join our mailing list, you may choose to receive emails about upcoming events, community conversations, new experiences, products, and special announcements.

Marketing email consent is separate from permission to collect and process information submitted through our forms.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages or by contacting us.

Unsubscribing from marketing messages does not necessarily prevent us from sending essential communications related to an event registration, purchase, or other service you request.

Providing a phone number does not, by itself, mean that you consent to receive promotional text messages.

4. How We Store and Manage Information

We use third-party business technology services to help manage our operations.

These may include:

  • HubSpot: Customer relationship management, contact records, and registration forms.

  • MailerLite: Email subscriber management and marketing communications.

  • Google Workspace: Business communications and document storage.

  • Zapier: Authorized integrations and workflow automation between business systems.

  • Stripe: Payment processing when applicable.

  • Shopify: Online shopping and order management if and when our storefront is launched.

These service providers may process personal information on our behalf according to their applicable agreements and privacy practices.

We may update the providers we use as our business develops.

5. When We Share Information

We do not sell personal contact lists to third-party marketers.

We may share information with service providers that help us operate our business, process transactions, deliver services, maintain technology, or communicate with you.

We may also disclose information when required by law, to protect rights and safety, or in connection with a legitimate business restructuring or transfer.

Some privacy laws define the terms "sale" and "sharing" broadly, including certain advertising or tracking activities. We will review our actual website technologies and practices to determine whether additional disclosures or opt-out choices are required.

6. Cookies and Website Analytics

Our website and integrated services may use cookies or similar technologies to maintain site functionality, understand website performance, and improve visitors' experiences.

Where required, we will provide appropriate notices and choices for nonessential tracking technologies.

Browser settings may also allow you to manage certain cookies.

7. Protecting Your Information

We aim to use reasonable administrative, technical, and organizational safeguards to protect personal information.

These may include account access controls, secure service providers, and limiting access to information based on business needs.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, fulfill legal obligations, resolve disputes, and support legitimate business operations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we will take appropriate steps to delete or de-identify it, subject to applicable legal and operational requirements.

9. Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, and to exercise other privacy rights under applicable law.

You may also request that we update inaccurate contact information or change your communication preferences.

To make a privacy-related request, contact us using the information in Section 12.

We may need to verify your identity before completing certain requests.

We will respond in accordance with applicable law.

10. Children's Privacy

The Browngirl Experience's community programs and general marketing communications are intended for adults.

We do not knowingly collect personal information directly from children under 13 through our general community signup forms.

If we discover that we have collected such information without appropriate authorization, we will take steps to address it in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our programs, technology, products, or legal obligations change.

When we make changes, we will revise the effective date at the top of this page. We may provide additional notice when appropriate.

12. Contact The Browngirl Experience

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

The Browngirl Experience

Email: [Insert verified business contact email]

Website: [Insert official website URL]

At The Browngirl Experience, community begins with trust. Thank you for allowing us to be part of your experience.